Departures from Downtown
Pier Guide
Typical pier assignments. Piers can change at short notice. Always check the digital departure boards at the terminal.
About Downtown Ferry Terminal
Auckland's Downtown Ferry Terminal is the central hub for the city's ferry network. Located at 99 Quay Street on the Waitemata Harbour waterfront, it sits next to Britomart Train Station and the historic Ferry Building (built 1912).
The modern terminal building has piers numbered 1 through 14, though not all are in regular use. The heritage Ferry Building, with its distinctive clock tower, contains shops and cafes on the lower level. The actual ferry departure piers are in the separate modern terminal building to the east.
Address: 99 Quay Street, Auckland CBD 1010
Operators: Auckland Transport (most routes), Fullers360 (Waiheke, Rangitoto), Island Direct (Waiheke)
Getting to the terminal
- Train: Britomart Station is a 2-minute walk. All Auckland train lines terminate here.
- Bus: Britomart Transport Centre has dozens of bus routes. The terminal is also on the CityLink and InnerLink bus loops.
- Walking: 10 minutes from Queen Street via Quay Street. The waterfront promenade connects to Viaduct Harbour and Wynyard Quarter.
- Driving: The nearest parking is Downtown Carpark on Commerce Street (paid, open 24/7). Street parking along Quay Street is limited and metered. For commuters, park-and-ride at your destination terminal is usually cheaper and easier.
- Cycling: Bike racks are available at the terminal. Bikes travel free on all Auckland ferries.
Terminal facilities
- AT HOP top-up machines and ticket machines at the terminal entrance
- Digital departure boards showing real-time pier assignments
- Public toilets (inside terminal building)
- Cafes and shops in the Ferry Building and nearby Commercial Bay
- Wheelchair accessible ramps at all piers
- Covered waiting areas on all piers
- Free WiFi in the terminal area